QB Tech Infosystem does

Live Chat for Businesses

Live Chat Overview 

We now provide a 24/7 website-based live chat service that is designed to capture and convert more qualified leads for your business. Industry-trained agents are available in Spanish and English to chat with your website visitors.

Demand From Cunsumers

Consumers Want to Chat:

While 89% of consumers would like to use messaging to communicate with businesses, only 48% of businesses are equipped to connect with customers through a message.

Shift to Text-Based Communication Preferences:

The average American spends 26 minutes texting versus 6 minutes on a phone call.

Messaging Means Business:

53% say they are more likely to shop with a business they can message directly.

Why Live Chat?

40% increase in online leads with live chat

!

Why Outsource Live chat?

42% of leads are captured outside of normal business hours.

On average, the likelihood of conversion drops nearly 8% for every additional 30 seconds of response time.

21% of live chat sessions are completely unanswered by businesses.

Pay For Performance

There is a modest installation fee for our live chat service and then a cost per lead. You can set your budget for how much you want to spend on leads each month!

We define a lead as qualified when:

The visitor provides their name

The visitor provides their contact information

The visitor is within the business service area as defined by you

The visitor is seeking a service provide by the Business

LET’S GET STARTED

Ready To Make a Real Change? Let’s Build this Thing Together!

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